ResortGuard®

ResortGuard®

An insurance program designed for businesses engaged in the operation of independently owned destination resorts, resort hotels, destination spa hotels, boutique hotels, large scale recreational planned communities, timeshare/interval ownership operations, upscale sportsman's lodges, and guest ranches.

Whether it's equestrian activities, waterpark exposures, golf, skeet shooting, or a host of other activities, ResortGuard understands your clients' exposures and provides a comprehensive insurance, loss control and claim management solution tailored to meet the ever evolving needs of the hospitality and leisure industry.

Program “Sweet Spot” includes small-to-medium sized, upscale, independently owned and operated destination resort facilities that cater to the extended stay vacation traveler.

Success Story

ResortGuard provided a competitive package of P&C solutions to a broker with a destination resort. We offered coverage for the risk's amenities which included spa services, a golf course and fine dining.

Eligibility Requirements

ResortGuard is intended for businesses engaged in the operation of:

  • Destination Resorts and Resort Hotels with multiple leisure and recreation activities
  • Interval Ownership/Timeshare Operations
  • Sportsmen's Lodges
  • Boutique Hotels
  • Destination Spa Hotels
  • Luxury Guest Ranches
  • Country Inns

This shall not include accounts that are strictly Motels, Urban Hotels, Country Clubs or Camps and Beachfront Hotel Only. If the above are incidental to the overall account, coverage will be considered.

This program is available in all US states and is available in Canada.

Success Story

ResortGuard provided a competitive package of P&C solutions to a broker with a destination resort. We offered coverage for the risk's amenities which included spa services, a golf course and fine dining.

Coverage Available*

ResortGuard has been designed to include coverage that meets the special needs of resorts and planned communities and includes:

  • Property with:
    • Hospitality and Leisure Enhancements
    • Historic Hotels Building Valuation
    • Tee to Green
    • Flood and Earthquake
  • Equipment Breakdown automatically included
  • Automobile (except MA & HI), can only be written in conjunction with the Package policy
  • Crime
  • Workers' Compensation (via WorkCompGuard)
  • General Liability:
    • Security Guard Liability
    • Herbicide and Pesticide application coverage
    • Employee Benefits Liability
    • Liquor Liability
    • Salon or Spa Professional
    • Abuse & Molestation
  • Inland Marine including:
    • Computer Equipment
    • Fine Arts
    • Golf course and grounds maintenance equipment
    • Golf carts
  • Umbrella - underlying GL must be written to provide Umbrella coverage.

    Coverage can be written either on a mono-line or package basis. Coverage is provided on an admitted basis unless otherwise indicated.

    *This is intended as a brief overview of the coverages offered. Please ask for complete copies of policies for a full description of coverage.

 

Loss Control

The ResortGuard Insurance Program is built around the concept of providing Resorts with industry specific loss control and risk management services. That means our team is solely focused on the resort industry and are specialists in the resort field.

Click here to learn about all of the Risk Management Services that we offer.

 

Claim Management

All claims under the ResortGuard program will be handled by dedicated claim professionals. One of our program's greatest strengths is our ability to integrate specialized claims handling, loss control and prevention techniques for this market segment.

 

Success Story

ResortGuard provided a competitive package of P&C solutions to a broker with a destination resort. We offered coverage for the risk's amenities which included spa services, a golf course and fine dining.

Contact Information

The ResortGuard insurance program office is located in Portsmouth, New Hampshire.

Our mailing address is:
One New Hampshire Ave; Suite 200
Portsmouth, NH 03801

For more information on the services and products offered by ResortGuard, and to learn more about the best ways to address insurable business risks specific to the resort industry contact:

 

Jeff Benjamin, AU, Program Manager

Phone: (603) 334-3029
Fax: (603) 334-3090
Email: jeffrey.benjamin@willistowerswatson.com

 

Success Story

ResortGuard provided a competitive package of P&C solutions to a broker with a destination resort. We offered coverage for the risk's amenities which included spa services, a golf course and fine dining.

Obtain A Quote

The ResortGuard program is available to independent agents in the U.S. You must be approved to write business with Willis Programs before you we can bind coverage for your client.  If you are not, please visit our “Writing Business With Us” page. In an instance where the same submission is received from more than one broker, a Broker of Record letter determines control.

The submission should include the following:

  • Completed ACORD Applications
  • 5 years of currently valued loss runs with details on any claims over $10,000
  • Full description of operations including those of additional named insureds
  • Expiring and target premiums
  • Completed Resort Condominium Comprehensive Profile
  • Access the appropriate ResortGuard Ammenity Supplemental Forms located in the Program Resources Library

 

Send completed applications to:

Jeff Benjamin, Program Manager
ResortGuard Insurance Program
Phone: 603-334-3029
Fax: 603-334-3090
Email: jeffrey.benjamin@willistowerswatson.com

Success Story

ResortGuard provided a competitive package of P&C solutions to a broker with a destination resort. We offered coverage for the risk's amenities which included spa services, a golf course and fine dining.