Willis Programs has instituted Value Promise commitments to our key business partners backed by collateral demonstrating our pledge to the service delivery. It was developed as a new way of approaching insurance relationships after 50 years of experience in the industry. The statement is simple, “What you want, when you want it”, but contains collateral support that specifically identifies levels of performance as well as metrics to judge that performance. Unlike Value Propositions which are typically broad and open ended, the Value Promise specifically defines and memorializes Willis Programs’ pledge to its partners. Its philosophy has been embraced by all Willis Programs associates as we commit to continuously improve and enhance our service delivery. To view more details click here.